Cash Access with American Express

A service to provide worldwide cash access for American Express Card Members

Overview

Through our bank partnerships, American Express Card Members can access cash at more than 1.5 million ATMs worldwide.

 

If you are an ATM Acquirer, you will benefit from the marketing assets that help drive American Express Card Members to your ATMs and revenue for your business. These include: 

 

  • Raising awareness of cash access through American Express marketing campaigns and communication
  • Adding your ATM locations and company logo to the ATM Locator

 

Application processes, cash limits and, ATM functionality may vary from market to market and card type.

Benefits

Sometimes only cash will do in some parts of the world, especially when travelling. Providing Card Members with the choice to access cash through their American Express Card is a service available from the ATM networks that partner with American Express in more that 150 countries.

Solutions

We can support your business with the following:

This is a web based tool, which allows Card Members to locate the nearest ATM, anywhere in the world. The ATM Locator is available in four languages.

 

  • ATM Acquirers: We can add your ATMs to the tool, driving traffic to them, while raising your profile (through the addition of your company logo to the site). Additional languages may also be added to this tool.
  • Issuers: The ATM Locator is a great customer service tool, allowing customers to self-serve reducing call volumes into call centers when customers are searching for ATMs.

 

Click here to access the ATM locator.

We have templates, imagery and copy available, which can be used to communicate the cash message to your customers. Additionally, we also have banner ads, which can be used to raise awareness of ATM access or drive traffic to the ATM Locator.

 

A promotional video is available above, which can be translated to meet your requirements.

We have a template cash microsite, which gives Card Members details on cash access at ATMs, including FAQs, cash limits, fees and a link to the ATM Locator.

 

Translation services are available across all channels.

Product Availability

Cash Access is globally accepted and is available across all Card portfolios including:

 

  • Consumer
  • Corporate
  • Business
  • Prepaid (except gift cards)

Next Steps

Explore the American Express ATM Locator.

Learn more