American Express Mobile POS

Network participants can offer flexible payment acceptance solutions for different business sizes

Overview

Mobile Point of Sale (mPOS) technology represents an exciting opportunity to streamline payments, refine the way Merchants operate and improve Card Member experiences. 

 

Every day merchants seek better ways to grow their business and improve efficiency. Similarly, consumers are eager to try new tools that make life simpler, whether they’re connecting with family and friends or making purchases. mPOS Card readers are a use of technology familiar to Merchants and consumers, and create a flexible payments mechanism.

$38bn

Revenue amount mPOS market is projected to grow by 2024.

 

Source: “Mobile Point-of-Sale Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2016 – 2024”, Transparency Market Research

Benefits

Utilizing an approved mPOS Card reader, merchants can leverage smartphone technology to accept Card payments and provide additional services to its customers:

 

  • Flexible enough to accommodate different payment schemes

 

  • Provides an alternative for merchants who cannot rely on landline communications, for example due to the mobile nature of their business or a limited telecoms infrastructure

 

  • The technology can also be used to enhance the retail experience. For example, accepting payments via staff anywhere in the store, in order to reduce queues

How It Works

Swipe It

Process steps:

 

  1. Merchant launches mobile POS app and connects mPOS card reader
  2. Merchant enters transaction details into app
  3. Customer presents magnetic stripe card as payment method
  4. Merchant swipes customer card
  5. Application prompts merchant to obtain customer signature
  6. Customer provides signature on mobile phone screen
  7. With sale complete, application prompts for customer receipt choice (email/SMS)
  8. Customer provides email address/phone number
  9. Digital receipt sent to customer

Dip It

Process steps:

 

  1. Merchant launches mobile POS app and connects mPOS card reader
  2. Merchant enters transaction details into app
  3. Customer presents EMV chip-enabled card as payment method
  4. Customer inserts EMV card
  5. Application prompts merchant to obtain Customer Verification Method
  6. Customer provides EMV Card PIN on mPOS PIN entry pad OR Customer provides signature on mobile phone screen
  7. With sale complete, application prompts merchant to remove customer card
  8. Application prompts for customer receipt choice (email/SMS)
  9. Customer provides email address/phone number
  10. Digital receipt sent to customer

Touch It

Process steps:

 

  1. Merchant launches mobile POS app and connects mPOS card reader
  2. Merchant enters transaction details into app
  3. Customer presents NFC-enabled card as payment method
  4. Customer taps and holds card to mPOS device antenna
  5. Successful NFC transaction  OR  Customer may be required to re-present card for EMV or Magnetic stripe transaction (due to issuer limit rules)
  6. Application prompts for customer receipt choice (email/SMS)
  7. Customer provides email address/phone number
  8. Digital receipt sent to customer

Next Steps

Learn more about American Express mPOS.

Contact us

Get your product or service AMEX Enabled.

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