Partners

Backing Our Partners

Flexible, remote learning to effectively do business on the American Express Network.

Webinars

Comprised of two Webinar formats:

Business Webinars, invites senior executives from Amex and the payments industry to provide their perspectives on key topics and trends.

Training Webinarseducates and updates Network Participant teams on topics relating to operations, chargeback and disputes, policy and marketing processes.

Both webinar formats include live Q&A.

Online Training

Online training resources to educate Network Participants covering operations, chargeback and disputes, policy and marketing processes.

American Express Network Participants are eligible to request and register for trainings, please contact your American Express representative for more information, or contact us at PartnerLearning@aexp.com.

 

Articles

Downloadable article series to showcase our American Express expertise and best practices from across our diverse business.

Access Training

Compliance

Learn more about the key Business and Operational Policies in six modules that cover more than fifty Network policies.

Operations & Services

Learn about the training available to support services you access, reports and processes relevant to operate on the American Express Network.

Chargeback & Disputes

Learn about the American Express chargeback and disputes process, timeframes, requirements and obtain an overview about ISO Codes.

Articles

Download articles that showcase American Express expertise and best practices.

Card Product Benefits for BBL.

Business Webinars

Understanding the Disputes & Chargeback Process.

Training Webinars

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