The contactless feature on American Express® Cards is designed for speedy, on-the-go transactions at the point of sale.
Contactless chip payments use radio frequency technology to perform transactions, and with a simple tap, the Card and reader exchange secure payment information. Contactless-enabled chips have been utilized in various form factors including cards, key fobs, watches and stickers.
Contactless payments provide card Issuers and Merchants with the following benefits:
Grow revenue:
Drive top-of-wallet preference:
Step 1
Customers look for the contactless indicator on the back of their Card and the contactless symbol at the point of sale to recognize contactless enablement.
Contactless Symbol at Point of Sale:
Contactless Indicator¹:
¹ Universal Contactless Symbol and Indicator are owned by EMVCo, LLC., the standards body for contact and contactless specifications which is jointly owned by American Express, Discover, JCB, MasterCard, UnionPay and Visa.
Step 2
Customers tap their American Express contactless device in front of the reader, which uses secure radio frequency technology to transfer transaction data.
Step 3
The terminal sends data for authorization processing. Then the customers collect their purchases and go. If customers want a receipt, they can simply ask.
Amex Global Network welcomes your feedback
An error occurred while transmitting your feedback. We apologize for the inconvenience, please try again later.
Thank you for completing the feedback form. Your comments have been submitted successfully.
Click on one of the options to learn more about how Knowledge Base works
 |
 |
 |
| Six minute Video | Interactive Guide | FAQs |
Watch this short video to learn how Knowledge Base works. |
Navigate through the interactive guide to learn about each feature. |
Answers to frequently asked questions about using Knowledge Base. |