The American Express Digital Payments Survey
Gain insights on payment and fraud trends, understand consumer perceptions about digital payments, and more!
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COVID-19 Update: American Express Global Network Services (AEGNS) recognizes that this is a unique and challenging time for many of our partners, and that the situation is rapidly evolving. For information about AEGNS policy changes, our Network partners are encouraged to log in to Knowledge Base and visit the COVID- 19 Urgent Bulletins page, which will be updated on an ongoing basis. |
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May 2020
COVID-19 is shifting consumer purchasing behavior and driving U.S. interest in contactless payments.
More InfoOctober 2019
Consumers have come to expect a fast and seamless checkout experience across all payment channels, meaning that wait time and ease of the payment experience have the potential to impact a sale.
More InfoOctober 2019
Merchants are challenged with balancing the need for frictionless checkout without sacrificing the payment security of customers or their businesses.
More InfoOctober 2019
Merchants are challenged with balancing the need for frictionless checkout without sacrificing the payment security of customers or their businesses.
More InfoOctober 2018
The sliding scale between security and convenience is a challenge for online retailers. Finding the right balance may help reduce cart abandonment.
More InfoOctober 2018
The sliding scale between security and convenience is a challenge for online retailers. Finding the right balance may help reduce cart abandonment.
More InfoSeptember 2018
In the digital era of convenience, consumers still want the human touch - but on their own terms. Check out the recent insights from an extensive American Express survey from more than 1,000 consumers and 400 businesses.
More InfoSeptember 2017
Online sales are on the rise, but how high they go (and what that means for your business) depends on security and consumer fear of fraud. See how the numbers play out.
More InfoAmex Global Network welcomes your feedback
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