If you don’t see the credit within the 90 day time period, check to make sure you’ve done all of the following:
• Saved or enrolled in the offer with your eligible American Express Card before making your purchase(s) at the merchant
• Made the purchase(s) with the same American Express Card to which you saved the offer
• Met the purchase requirements (purchase amount or number of purchases) required in the offer terms to receive the offer
• Made your purchase(s) before the offer expired
• Made the purchase(s) at an eligible location (online, in-store, participating location, etc.)
• Have not returned or cancelled your purchase
If after the 90 day period you still do not see the statement credit then please contact us for further assistance.
• If you have an American Express issued Card, please call the number on the back of your Card.
• If your Card has been issued by one of our bank partners (Lloyds Bank, MBNA, TSB, BarclayCard) please click here